Spectrum Folding Doors FAQ

How do I anchor the door with the Channel Clips, and what do I do with the Closure Channel?
The Channel Clips are to be screwed directly on to the anchor side doorjamb. We suggest using the Closure Channel as an alignment tool simply because it has predrilled holes to mark the jamb. Once you have made the marks on the jamb, set the Closure Channel aside and screw the Channel Clips to the jamb. The Closure Channel is then installed on the opposite side of the jamb for the door to close in to.

Are there Closure Channels for the Via or Contempra door?
No. In the case of a double door, the doors latch together with magnets.

How do the doors stay closed?
Depending on the model, there are 1 or 2 magnets on each door. The Panache model is the only exception to this; it includes a Closure Channel lined with two rubber strips that will “grab” the lead edge and secure it in the channel.

Is there a lock available?
Yes. The Spectrum Folding Door Lock is compatible with any of the Spectrum Folding Doors.

Is there a key lock available?
No.

Is there a warranty on these doors?
Yes. Horizon, Via, Nuevo, Express One and Express One Plus have a one year warranty. Contempra and Sienna have a 2-year warranty. Oakmont has a 3-year warranty. Encore has a 4-year warranty.

Is it ok to install the Spectrum Folding Doors for exterior use or to cover a window or sliding glass doors?
No. These doors cannot withstand severe weather (i.e. cold, heat, direct sunlight, storms, etc.).

Is there a curved track available for the Spectrum Folding Doors?
No.

How should the doors be cleaned?
They can be cleaned with warm soapy water or any non-abrasive household cleaner.

Can the doors be painted?
We do not recommend painting these doors, which would most likely chip off of the panels or hinges.

Are replacement parts available?
Yes. If you are in need of a replacement part, please contact our parts department 7am – 3:30pm EST Monday through Friday for assistance.

Express One Folding Doors FAQ

Can the door be made smaller than 6’9″h or larger than 8’h?
The Express One doors can be made to fit any finished opening height up to 8′.

What should I do about returned products?
Make to sure to send the product back in the best condition possible.

What should I do about returned products?
Make to sure to send the product back in the best condition possible.

Do I need to allow room at the bottom so the door does not drag on the carpet?
No. There is a standard 3/4″ deduction for bottom clearance on every door. This can be changed per the customer’s request for heights less than 8′

If a door is ordered for 8’h, will the panels actually measure 8′?
No. If a door is made for an 8′ height, the panels will actually measure 94 1/2″ due to the 3/4″ deduction for bottom clearance and 3/4″ space allowed for the top track.

How does the door stay closed?
Depending on the height, there are 2 or 3 magnets on each door.

Is there a lock and key lock available?
The Spectrum Folding Door Lock is compatible with the Express One door, but a key lock is unavailable.

Can a double door be made in two unequal sections?
Yes. This is an offset meeting point. However, the longest piece of track available is 8′, so one section of the door should not exceed 8′ wide.

Can the Express One door act as a sound barrier?
This door does not have any sound insulating qualities.

Can a customer request a certain height for the handle location?
For an 8’h door, the lead edge of these doors have pre-drilled holes at 58 1/8″ from the bottom of the panel to the bottom hole for the handle. For a 6’8″ door, the same distance is 44 1/2″. This measurement decreases depending on the customer’s height requirement. It is possible to turn the lead edge upside down to make the handle location lower than the center.

Can a double door wider than 8′ anchor together in the center and pull out to the sides?
No. They must anchor to a door jamb or a stationary post.

Can a single door be made wider than 8′?
It is not recommended since the longest length of track available is 8′.

What stock items compare most to the Express One doors?
The doors are most like the Oakmont door and very similar to the Encore, Luxtra, and Woodshire doors. The panel dimensions are 3 1/4″ wide by 1/4″ thick.

What is the warranty period for the Express One doors?
One year full warranty.

What is the door made of?
The panels are a rigid, double wall Lead-Free vinyl with a hollow, 1/4″ thick core. The hinges are a soft, flexible vinyl.

What are the recommendations for the smallest width and height of a door?
The smallest operable single door can be 9″ wide which makes the smallest possible double door 18″ wide. The smallest height recommended would be 8″ (finished opening size), leaving 1″ above and below the handle.

What is a Double End Post?
An end post is otherwise known as the lead edge, or 2″ panel on which the handle is resides. A single door comes with one end post, but can be ordered with a double end post so that it can open from both sides. A double door always opens from the center, but with double end posts it can open from one or both sides as well.

Is there a curved track available for the Express One doors?
No.

How should the door be cleaned?
It can be cleaned with warm soapy water or any non-abrasive household cleaner.

Can the door be painted?
We do not recommend painting these doors as it would most likely chip off of the panels or hinges.

Is it ok to install the door for exterior use or to cover a window or sliding glass doors?
No. These doors cannot withstand severe weather (i.e. cold, heat, direct sunlight, storms, etc.).

Are the parts replaceable?
All of the parts are replaceable.

Are there expansion sets available?
We do not package panels to be sold as expansion sets; however, additional panels can be ordered and added to an existing door.

What are the stack sizes of the specific widths?
Please view our custom sizing chart.

Pinecroft Exterior Shutters FAQ

Can I order one single shutter instead of a pair?
Yes. The cost would be half of what is posted or quoted, but the lead-time does not change.

What is the minimum width for the top rail, bottom rail, and stiles?
1 1/2″

What is the maximum width for the top rail, bottom rail, and stiles?
Top Rail: Louvered is 5″; Raised Panel is 5 3/4″. Bottom Rail: Louvered is 5″; Raised is 5 3/4″. Stiles: Louvered is 4″; Raised Panel is 6″.

Can the center rail size change?
The center rails are uniform due to the louvered product. Changing the size is not a cost effective option.

Can the louver size be changed?
No. We produce our own louvers with a molder that can only cut one size.

Can I special order a different thickness?
No. The raw material we use is 1 5/16″ thick, and when we machine it, we get our 1 1/8″ thickness.

Can I trim the top rail, bottom rail, or stiles?
We do not suggest trimming our finished products.Doing so would void the warranty and definitely weaken the product.

Can I cut a shutter in half through the center rail?
Alterations would void the warranty and definitely weaken the product.

Can I order a primed or painted shutter?
No. We ship only unfinished products.

Can I order a shutter with a flat panel on both sides?
Yes. It is necessary for your local home improvement center to obtain a quote from our office.

Is the raised panel shutter raised on both sides?
No. The backside is flat.

Can I order an arched top or an arched cap?
No. We do not offer any decorative features on our shutters.

What are the width and height size limitations?
The height can be custom made between 29-84 inches only. The smallest possible width is 12″ for both louvered and raised panel; the largest possible width is 24″ for louvered and 20″ for raised panel.

When the size reads 15 x 55, for example, does the shutter actually measure this size or is there a nominal difference? Is this the same for a custom shutter – 16 1/2 x 8 1/2 for example?
Our products are created as close as possible on all orders. There is a standard tolerance in woodworking that allows 1/8″ in width and length, but we try to create our products as close as our equipment will allow.

Can the shutters be used as interior shutters?
Our shutters can be adapted for interior purposes if the hardware is substantial enough to ensure safety in installation and use.

How can I receive my order before the stated lead-time?
A 15% upcharge expedites an order for delivery within a two-week timeframe.

Ground Master / Tuff Spike FAQ

Can GroundMaster and TuffSpike be used under the same guidelines and for the same applications?
Yes.

Is there a heavy-duty spike available?
No.

Can the 30″ spike be used for an open fence over 5’h?
It is not recommended and would void the warranty.

Can the 30″ spike be used for a vinyl fence over 5’h?
It can be used for a vinyl fence, however, it is not recommended for a fence over 5’h.

How many feet should there be between each spike used for a fence?
Any distance up to 8′ or as determined by the fence manufacturer instructions.

What is the maximum spike height recommended when anchoring a single post?
In the case of using the spikes for a volleyball net, bird feeder, or small sign, for instance, we suggest an 8′ maximum height.

What is the weight support limit for each spike?
GroundMaster has been tested to support a 480 lb. load without failure or damage to the spikes.

How far apart should each spike be on a deck?
Before application, it is recommended that you contact your local building inspector to determine your community’s code.

What is the maximum height for use on a deck installation?
The deck should be no more than 2′ off the ground.

Can they be painted?
No. The paint would not adhere.

What is the expected lifetime of the GroundMaster posts?
When installed properly, they have a lifetime duration.

Is there an advantage if the spikes are installed in cement?
No. It defeats the purpose and design of the spike.

How do I remove the spike?
Dig around the spike to a depth that will allow you to remove the spike from the earth.

I am having difficulty removing the short post used for driving the spike into the ground. What can I do to pry the block out without disturbing the spike?
a crow bar or a long handle screwdriver and pry the wood out. If this does not work, use a hammer and chisel to remove the wood from the collar.